Regulatory Information

  • Franklin Templeton is committed to delivering exceptional client service including resolution of clients complaints in a fair and equitable manner; clients' can file complaints free of charge. The handling of complaints is a high priority in every instance with prompt resolution the ultimate aim. Complaints are opportunities to continuously improve the quality of Franklin Templeton Investment (“FTI”) services and achieve a higher level of client satisfaction.

    Click here to access the FTIS Complaints Handling Policy.

  • Each FTI affiliated Investment Manager understands its fiduciary duties to vote proxies and further understands that proxy voting decisions may affect the client value. FTI has adopted general guidelines for voting proxies in keeping with its fiduciary obligations to its clients.

    Franklin Templeton's Investment Managers advising UCITS or other Funds and any other clients have delegated their administrative duties with respect to voting proxies for equity securities to the Proxy Group within Franklin Templeton Companies, LLC (the "Proxy Group"),a wholly owned subsidiary of Franklin Resources, Inc. The Proxy Group prepares reports for each client that has requested a record of votes cast. The report specifies the proxy issues that have been voted for the client during the requested period and the position taken with respect to each issue.

    Proxy voting records can be requested by clients free of charge.

  • FTI is required to have in place an order execution policy which outlines the steps it takes to achieve the best possible result when it deals with a client order. FTI's Best Execution Policy Overview can be found here (PDF, <200k).

  • FTI is required to have in place a conflicts of interest policy which outlines the steps it takes to identify and manage any conflicts of interest, which may arise. FTI's Conflicts of Interest Policy Overview can be found here (PDF, <200k).

  • As duly licensed management company for UCITS and AIF funds FTIS is required to disclose detailed information on its remuneration policy. Such detailed information on its remuneration policy can be found here (PDF, <200k). It includes in particular a description of how remuneration and benefits are calculated, the identity of persons responsible for awarding the remuneration and benefits, including the composition of the compensation committee.